Digital Seva / CSC Operator Skills

Course Overview

What You Will Learn

Online citizen services, scanning, forms, payments, documentation and customer support.

4 months

1 semester(s)

Certificate

Syllabus

Semester 1 — Safety & FundamentalsDSO-S11
Theory 60 + Practical 40

Semester 1 — Tools & TechniquesDSO-S12
Theory 60 + Practical 40

Semester 1 — Service / OperationsDSO-S13
Theory 60 + Practical 40

Semester 1 — Practical AssessmentDSO-S14
Theory 60 + Practical 40

Digital Learning

Orientation & Fundamentals
Course orientation, terminology, concepts and essential foundation skills.

Core Practical Skills
Step-by-step practical work, exercises and guided lab activities.

Applied Practice & Assessment
Projects, assignments, practice questions and assessment preparation.